Cyber-resilience: Range of Practices
After completing this reading, you should be able to: Define cyber-resilience and compare... Read More
After completing this reading, you should be able to:
Several definitions that explain what risk appetite is exist, but they all bring out the same concept. One definition is that risk appetite is: “a firm’s view on how strategic risk-taking can help achieve business objectives while respecting constraints to which the organization is subject.”
Another definition says that “risk appetite is the amount and type of risk that a company is able and willing to accept in pursuit of its business objectives.”
The creation and implementation of a robust risk appetite framework is a crucial part of any risk management practice.
To define a company’s risk appetite, one needs to come up with a document called a “statement of risk appetite.” This is the document that outlines and brings the needs of all stakeholders together by acting both as a governor of risk and a driver of current and future business activity.
The statement of risk covers all risks, in both qualitative and quantitative aspects. A risk appetite framework is, therefore, a structure that is put in place to outline a firm’s approach to the management, measurement, and control of risk.
A good risk appetite framework will require time and significant intellectual and financial resources. Recognition of the need to strengthen risk management and governance arrangements by a firm’s leadership ensures that the necessary resources are made available. The leadership needs to understand that creating and implementing a risk appetite framework goes beyond simply meeting regulatory requirements.
Different firms are at different stages of developing and implementing their risk management frameworks. In addition, there is a wide range of approaches that are being adopted. This is because each firm has a different business model, structure, and degree of complexity.
No one risk appetite framework fits all organizations. While some practices do cut across various organizations, diversity of approach is inevitable and should not be discouraged. Supervisors and risk management heads need to be alert to this and avoid insisting on formulaic solutions that may not be aligned with business needs.
Communication and education on the benefits of a risk appetite framework are essential. Members of senior management need to be visibly and consistently proactive in this respect. Business unit heads must own local business plans, which in turn must pay proper regard to risk. The business plan and potential risks, including the link to the wider risk appetite, should be clearly and consistently communicated to staff.
Continuous and open dialogue about risks is also key in effectively embedding risk appetite in the business lines. When this dialogue about risks, within and across business units and with risk and senior management, works well, it facilitates both intelligent challenges to the risk appetite boundaries and their evolution over time. In this way, the risk appetite framework is made dynamic and is, therefore, able to sensibly accommodate new business opportunities over time.
To be effective, the risk appetite framework needs to incorporate all material forms of risk, including those that are not readily quantifiable. Firms should make maximum effort to quantify such risks, making use of such innovative approaches as estimates of earnings foregone.
Proxies and other metrics should be maximumly used, even where direct quantification of losses isn’t permitted. Quantification and the development of proxies need to draw on operational risk frameworks.
A well-functioning risk appetite framework is one that is pervasive throughout an organization. Attempts to introduce risk appetite as a remote and disembodied aspect of risk management have tended to fail.
The process has been much more successful where it has been recognized that risk appetite needs to be intimately bound up with corporate culture, corporate governance, strategy and planning as well as risk. Boards have an integral part to play in the definition and monitoring of risk appetite and the interchange with management, risk management, and the business is crucial in this. Board members need to be properly equipped to engage fully with risk and risk appetite. They need to understand generic risk concepts and the relevance of these to the business. They also need to have access to the information and expertise necessary to enable them to develop a good understanding of the risk profile of the firm. They should insist that the material provided to them strikes the right balance between providing a comprehensive macro perspective and illustrating the required level of detail.
Board members should be proactive in insisting on proper support from management and risk management professionals. In, particular, such support should facilitate the acquisition of education on risk concepts and approaches, technical briefings, and updates on the risk implications of products and activities.
The Board needs to establish the framework for risk, typically through the articulation of a clear and meaningful risk appetite statement. This is likely to include several key metrics as well as clear qualitative guidance with respect to less quantifiable risks.
Board members need to ensure that risk appetite is used in a dynamic and iterative way. An effective risk appetite framework extends far beyond a mechanism that simply creates limits. Instead, it involves a dynamic or iterative process in which the board provides a clear statement or set of signals regarding its preferred risk/return trade-off. Such an iterative approach results in board members having other significant challenge functions. This challenge is essential to ensuring that the risk appetite framework is neither too rigid nor too flexible.
These challenge functions include, but are not confined, to:
In general, an effective risk appetite framework is indissolubly linked to the culture of an institution. There are no simple measures of risk culture, and it is a key responsibility of boards to understand and shape this culture.
The development and maintenance of an effective risk appetite framework is a shared responsibility, with risk management staff playing an essential role in the process. Risk management staff need to be actively involved at multiple levels in the development of the risk appetite framework. They should provide clarity of concept and definition and support in understanding the implications of the risk appetite statements and metrics as they develop, through the necessary coaching and training.
An effective risk appetite framework covers all risks, and it is important that risk management staff work with all stakeholders in developing the right balance of appropriate quantitative and qualitative metrics.
Risk appetite is an iterative process that requires perseverance. It is worth noting that the challenges faced early in the process are different from those experienced in its later stages. At all stages, it is important for risk management to ensure full engagement by all key stakeholders, including the board, senior management, and risk practitioners.
Risk management must allow businesses to take charge of the process of developing line-of-business-level risk appetite statements. This means that the business unit leaders themselves, not the embedded risk management staff within the business units, develop their own risk appetite statements.
Risk management needs to provide the appropriate infrastructure and controls to support the ongoing maintenance of the risk appetite framework. This includes comprehensive and timely reporting to senior management and the board to provide a clear reference to the current risk profile and to make the framework itself both real and relevant. Ongoing reporting of the firm’s risk profile relative to the agreed-upon risk appetite—and how this is changing—and repeated/iterative discussions of the evolving framework itself, will help to build both “pattern recognition” and acceptance of the framework as a useful tool.
Education and communication are areas in which it is vital for risk management to participate on an ongoing basis. It is necessary to effectively communicate the key elements of the design, implementation, and maintenance of the risk appetite framework to all stakeholders internally and externally. It also is important that the board be able to address questions raised by shareholders and regulators alike in regard to the appropriateness of the nature and quantum of the risks being assumed, both individually and in aggregate, and how senior management is challenged in this realm.
Risk appetite needs to be viewed in the context of both normal and stress conditions. Risk management needs to be capable of providing both perspectives. Besides, it should facilitate appropriate discussion at the board level with regard to the potential impact of risk appetite on business strategy and planning.
Most importantly, risk appetite should be monitored on an ongoing basis at the group level. Further, a contingency plan or escalation procedure should be triggered when the risk appetite metric is exceeded.
Some key challenges include the following:
Effective internal communication that makes risk appetite directly relevant to employees in business units is seen as a major challenge by all participating banks. An effective risk appetite framework should be pervasive throughout an organization. All the staff with any significant decision-making authority should understand an institution’s stand on risk and what it means for them.
For this reason, communication and training are essential starting points. Effectively cascading the risk appetite framework throughout a firm and embedding and integrating it into the operational decision-making process is clearly the largest challenge for almost all firms.
A firm’s senior management, particularly the Chief Executive Officer, needs to be personally involved in promulgating the message about the risk appetite framework and what it means. There needs to be complete agreement between the board and management on a meaningful and comprehensive definition of risk appetite. In addition, concepts need to be communicated in a straightforward way that is devoid of jargon. There is a need for clarity in communication about where risk appetite fits alongside risk capacity or tolerance, that is, how much risk it is technically possible for the firm to take, and the current level of risk the firm is taking.
Finally, there needs to be clarity regarding the ownership of risk. The risk function should own the overall risk framework and interface with the board on risk appetite. However, responsibility for risk within business units and for achieving consistency with the enterprise-wide risk stance rests squarely on business unit heads.
The link with the wider risk culture is of central importance but is also problematic in some firms. Broad discussion among firms reinforces the point that without a strong risk culture, success on the risk appetite journey is extremely difficult, if not impossible. On the other hand, it is extremely easy to implement an effective risk appetite framework where already, there is a strong risk culture.
A strong culture implies that staff understands what is required of them with respect to risk. Where such a strong risk culture exists, it may be possible for firms to scale down their reliance on narrow compliance with limits and processes. Nevertheless, even the strongest culture needs to be supported by good systems, controls, and limits.
It is also necessary to establish a strong link between risk appetite and compensation. At the simplest level, this can be an assessment of whether business results and key performance indicators have been achieved by operating within limits and in accordance with the behaviors and culture described and embedded within the risk appetite. Where this is not the case, remuneration incentive awards should be moderated or adjusted accordingly.
This is particularly true with respect to risks that are less quantifiable and require a more qualitative approach. Once the process moves beyond traditional credit and market risks—where historical data is abundantly available—to focus on reputational, strategic, and operational risks, significant challenges remain.
However, it is widely recognized that a risk appetite framework cannot be confined to risks that can be easily measured. To be meaningful, risk appetite needs to take a comprehensive view across a firm. Besides, risk appetite statements need to capture and include those risks that cannot be easily quantified.
How can appropriate levels of risk be determined for individual businesses and in aggregate for the group in total?
It is crucial to consciously constrain aggregate risks in advance to ensure a firm’s survival under severe stress scenarios. A comprehensive, enterprise-wide stress testing mechanism is a key part of a fully effective risk appetite framework.
The senior management and the board need to carefully analyze and understand the likely distribution of potential outcomes that would be experienced over time under a variety of severe, but plausible economic and market scenarios. In addition, they need to determine the tolerable level of loss under each of these scenarios.
Stress testing involves the analysis of a combination of macroeconomic scenarios and changes in market variables. It aims at understanding financial outcomes for a group, including potential credit and market losses and the likely reduction or loss of business revenues under severe economic and market scenarios. It is a requirement by national regulators to carry out stress testing. Aside from this, it enables the management to assess and determine the implications for a firm.
Results of stress tests need to be linked to key objective variables, e.g., P&L. They should explicitly illustrate how outcomes for these objectives and variables would comply with risk appetite boundaries through time.
Risk appetite aggregation defines the process through which an organization decides whether the risk appetite boundaries set by an individual business, on aggregate, fit within the organization’s overall risk appetite. It checks whether the boundaries set align with the organization’s risk appetite framework.
Some of the challenges experienced in executing this process include:
For these reasons, it is difficult to determine an acceptable level of aggregate risks using capital measures alone. This is one reason why, in addition to capital and liquidity measures, leading banks in certain jurisdictions are increasingly using a variety of stress testing processes.
Some ways that have been tried and tested in combating these challenges are outlined below:
Case Studies:
Work to formalize RBC’s enterprise risk appetite began in 2006. It was executed as part of the annual process to benchmark and refresh credit risk and market risk limits.
An initial presentation on risk appetite was made to the Risk Committee of the Board of Directors to gain feedback on the approach to articulating RBC’s risk appetite and confirm areas of priority.
By articulating risk appetite at both an enterprise and business segment level, they managed to achieve an effective combination of top-down constraints and business-specific risk drivers. The linkage between the enterprise-level constraints and the actions of businesses to grow or change risk profiles became clear. Ownership of issues also became clearer.
Risk appetite and risk profile are effective communication tools. Increased transparency and reporting on these matters facilitated internal alignment among business and functional leaders and supported effective decision-making.
The enterprise risk profile provided a consolidated view of risk concentrations and deficits to ensure alignment between actual risk exposure and target risk exposure.
The Risk Appetite Framework and risk profile have also been very helpful in conversations with the board, regulators, and rating agencies.
Risk appetite became increasingly integrated into their business strategies and planning processes so that strategies are developed and approved in the context of risk appetite.
They are embedding into their annual strategic planning process analysis of how growth objectives, degree of planned change, and “risk posture” may impact business segment risk profile and risk appetite.
The setting of risk appetite within the National Australia Bank currently manifests itself in two key ways. Firstly, the framework by which the Bank determines its risk posture is strongly aligned to and informs the planning process. Secondly, the statement of risk appetite (the Risk Appetite Statement (RAS)) and its three elements (“posture,” “budget” and “settings,” described below) sets out the Bank’s capacity for taking on risk and the settings associated therewith.
The financial crisis that was experienced in the year 2008 sparked a strategic inflection point for the world’s view on “risk”. It compelled the Risk Management discipline in global financial institutions to re-assess every method and assumption embedded in their processes.
One such institution was Scotiabank in Canada. Scotiabank considers the implementation of its Risk Appetite Framework to have been successful.
Scotiabank already had a risk appetite position embedded in its strong risk culture that had served it well through the financial crisis. However, Scotiabank recognized the potential value of a more clearly defined, comprehensive Risk Appetite Framework based on governing financial objectives, risk principles, and risk appetite measures.
Scotiabank integrated these key dimensions into an enterprise-wide framework, strengthening its overall approach to governing risk-taking activities. The Risk Appetite Framework was approved by the bank’s Board of Directors in early 2010.
The biggest benefits of defining the Risk Appetite Framework for Scotiabank have been that it provides greater transparency of the key objectives, principles, and measures defining the bank’s appetite for risk in the pursuit of value, and it has enabled greater awareness and more effective communication with internal risk decision-makers and external stakeholders.
This “case” captures how the development of a strong and functioning Risk Appetite Framework can be accomplished in the setting of a strong, existing risk culture where there is a deep network of established controls, limits, and risk oversight structure. The development of the Framework was the straightforward part. Work continues on key challenges around implementation and further alignment.
The key challenge continues to be:
In terms of awareness, the program was launched with “roadshows,” but more communication work needs to be done to evolve from reliance on the culture and norms, to embedding the Framework as the more clearly defined and rigorous context for decision-making.
As for “the right balance,” there still needs to be a linkage between the high-level principles and metrics as expressions of risk appetite at the top of the bank and the risk indicators and limits deployed at a business unit level. While some measures of credit and market risk have been allocated to businesses, others, including most measures for operational risk are not easily aggregated, nor divided. As such, the bank (and the industry) continues to work in an effective way to link certain “top of the house” measures with business-specific risk performance measures. Additional work also remains to further integrate the Risk Appetite Framework with other risk policies and the enterprise-wide stress testing program.
Ultimately, Scotiabank’s test of an Effective Risk Appetite Framework is that:
Within the Commonwealth Bank of Australia (CBA) Group, risk appetite had always been part of the risk vocabulary. However, historically there has been little documentation of a formal framework.
During the mid-2000s, some attempts had been made to define the framework but it was not until the appointment of the new Group Chief Risk Officer in 2008 and the actions of an energetic Board Risk Committee chairman that the need for a formal, board-owned risk appetite foundation gathered real traction. Consequently, a project to develop a risk appetite framework was launched at the start of 2009, and this case study covers the various stages of its development to date.
There have been several aspects of the development of risk appetite that have been successful and translated into meaningful benefits for the Group:
Practice Question
Why is the culture of an organization important with respect to the Risk Appetite Framework?
A. Risk Appetite Frameworks are easily implemented in organizations that do not have any risk culture.
B. The process of implementing a Risk Appetite Framework has been much more successful where it has been recognized that risk appetite needs to be intimately bound up with corporate culture, corporate governance, and strategy and planning as well as risk.
C. The culture of an organization dictates what kind of risks the organization can manage and which one the firm is unable to manage internally.
D. The boundaries within which a Risk Appetite Framework operates are controlled by the culture of the organization.
The correct answer is B.
The process of implementing a Risk Appetite Framework has been much more successful where it has been recognized that risk appetite needs to be intimately bound up with corporate culture, corporate governance, strategy, and planning as well as risk.
A is incorrect:It is not correct to say that Risk Appetite Frameworks are easily implemented in organizations that do not have any risk culture. This is because risk culture affects how successful the implementation of a risk appetite framework is.
C is incorrect: The culture an organization does not dictate what kind of risks the organization can manage and which one the firm is unable to manage internally.
D is incorrect: The boundaries within which a Risk Appetite Framework operates may be influenced by the culture. The boundaries are, however, not controlled by the culture of the organization.